Run your safari business from one place.
Duma Office is safari operations software built for African tour companies. Manage enquiries, quotations, bookings, clients, payments and daily operations from one connected workspace.
Good morning, Duma Safaris
3 Day Mikumi Safari
Your safari business is growing. Your systems shouldn't hold it back.
Running a tour company often means moving between WhatsApp, email, spreadsheets, documents and different systems just to manage one safari. Duma brings the work together.
Enquiries everywhere
Leads arrive through WhatsApp, email, website forms and social media. Important information gets lost between conversations.
Quotations take too long
Building itineraries, calculating prices and preparing quotations manually slows your team down and increases mistakes.
Operations get scattered
Hotels, guides, vehicles, payments and trip details live in different places when they should be connected to the booking.
One workspace for the business behind every safari.
Duma Office connects the commercial and operational sides of your tour company. From the first enquiry to the day your guest returns home, your team works from the same information.
See How Duma Works →Guest Journey
Everything your tour company needs to operate.
One connected system for sales, bookings, clients, payments and safari operations.
Enquiries & Leads
Capture and organise enquiries from the first conversation. Know what every potential traveller needs.
Explore →Quotations
Build professional safari quotations faster with client details, itineraries, pricing and trip information connected together.
Explore →Bookings
Turn accepted quotations into organised bookings without duplicating information.
Explore →Safari Operations
Connect hotels, guides, vehicles, transfers and daily trip details to each booking.
Explore →Clients
Keep traveller information, communication and booking history organised in one place.
Explore →Payments & Finance
Track deposits, balances and payment status against the trips your company is actually operating.
Explore →From enquiry to safari.
Duma keeps every stage connected so your team does not have to rebuild the same information again and again.
Enquiry
Capture the traveller and understand what they want.
Quotation
Create and send a professional safari proposal.
Booking
Convert the accepted quotation into a booking.
Operation
Prepare and manage the safari from one workspace.
Not a generic CRM with a safari logo.
Duma is built around the way African tour companies actually sell, organise and operate trips.
Software that grows with your operation.
Whether you are a growing safari company or an established African destination management business, Duma is built around operations.
Safari Tour Operators
Manage enquiries, quotations, bookings and safari operations from one system.
Travel Agencies
Keep client requests, trip planning and supplier coordination organised.
Destination Management Companies
Connect commercial workflows with the operational work required to deliver trips.
Growing African Tour Companies
Replace disconnected tools with a platform designed around your growing operation.
Move from scattered operations to one connected business.
Enquiries spread across WhatsApp and email
Quotes created in Word or Excel
Client details stored in different places
Payments tracked manually
Trip details scattered across spreadsheets
Team members working from different information
Enquiries organised in one pipeline
Quotations connected to clients and bookings
Bookings managed in one place
Payments and balances tracked
Operations connected to every safari
Your team works from the same information
One vision. A growing family of tourism software.
Duma is building software around the real operational needs of African tourism businesses.
Duma Office
Safari operations software for managing enquiries, quotations, bookings, clients, payments and daily operations.
Explore Duma Office →The Duma Platform
A growing ecosystem of tourism software designed to help African travel businesses operate more efficiently.
More products comingBuilt with African tour companies in mind.
Practical
Designed to solve the everyday operational problems tour companies face instead of adding unnecessary complexity.
Connected
Sales, clients, bookings, payments and operations work together instead of living in separate systems.
African
Built around the realities of African tourism businesses, from safari operations to local suppliers and field teams.
Your safari business deserves software built for it.
Stop running your operations across disconnected tools. Bring your tour company together with Duma Office.