Safari operations software built for African tour companies.
Manage enquiries, customers, quotations, bookings and daily safari operations from one connected workspace.
Everything your safari team needs to manage the journey from enquiry to operation.
Duma Office brings the commercial and operational side of your tour company into one system.
Instead of managing enquiries in one place, quotations somewhere else and bookings across different tools, your team can work from a shared workspace.
Keep customer information connected to quotations, bookings, staff and operational activity so your team can work with better visibility.
The tools behind your safari operation.
Duma Office gives safari and tour companies a central place to manage sales, customers and operations.
Enquiries & Leads
Capture enquiries, organize leads and keep the next sales action visible to your team.
Customers
Keep customer information organized and connected to the enquiries, quotations and bookings that matter.
Quotations
Build and manage safari quotations while keeping customer and trip information in one place.
Bookings
Move confirmed trips into your booking workflow and keep important booking information organized.
Safari Operations
Keep the operational side of your tours connected to the commercial information behind each trip.
Tour Guides & Staff
Organize team information and connect staff responsibilities to your day-to-day safari operations.
Reports
Get a clearer view of enquiries, customers, bookings and operational activity across your business.
Market Intelligence
Identify useful patterns from your own enquiry data and turn demand signals into commercial actions.
From first enquiry to completed safari.
Duma Office connects the important stages of your customer and safari journey so information does not get lost between teams.
Capture the opportunity
Bring new customer enquiries into a structured workspace where your team can follow what happens next.
Understand the customer
Keep customer information connected to the trip they are planning and the conversations around it.
Build the offer
Prepare and manage quotations while keeping the relevant customer and safari details together.
Move the sale forward
Give your team visibility into open opportunities and the actions needed to move them forward.
Confirm the trip
Move successful sales into your booking workflow and keep the confirmed trip information organized.
Run the safari
Give your operational team the information they need to manage the trip and its people.
Turn your own enquiry data into useful commercial signals.
Duma Office can help your team identify patterns inside the demand already coming through your business.
Software designed around the way safari companies operate.
Duma Office is built specifically for African tour companies that need one practical system for sales, customers and safari operations.
Safari-focused workflows
Built around enquiries, quotations, bookings and the operational reality of tour companies.
One team workspace
Give sales and operations teams a shared view of the information they need.
Customer visibility
Keep customer information connected throughout the sales and booking journey.
Operational visibility
Connect commercial information with the people and activities involved in delivering the safari.
Company workspace
Keep each tour company's information within its own secure workspace.
Designed to grow
Start with the core tools your team needs and expand how you use the platform as your operation grows.
Run your safari business from one workspace.
Bring enquiries, customers, quotations, bookings and operations together with Duma Office.
Open Duma Office