Bring your safari business into one connected workspace.
Replace disconnected sales, customer and operational workflows with one system built for African tour companies.
Your safari business should not have to run across disconnected systems.
Tour operators manage many moving parts every day: enquiries, customer conversations, quotations, bookings, guides, staff and safari operations.
When information is spread across spreadsheets, email, messaging apps and separate systems, it becomes harder for teams to see what is happening.
Duma Office brings these workflows together so your team can work from one shared operational picture.
Built around the problems tour operators deal with every day.
Duma Office focuses on the areas where disconnected processes can create unnecessary work and reduce visibility.
Enquiries get lost between channels.
New opportunities can arrive through different channels and become difficult to track when there is no central sales workspace.
Quotation work takes too much manual effort.
Customer information, safari details and pricing can become scattered when quotation processes are handled across separate tools.
Customer information is difficult to keep organized.
Important customer details should remain connected to the enquiry, quotation and booking instead of being stored in isolated places.
Sales and operations can work with different information.
When teams use disconnected workflows, operational staff may not have the same visibility as the people handling the sale.
Duma Office connects the workflows that keep your business moving.
Give your team a shared system for managing the commercial and operational side of your safari business.
Centralize enquiries
Keep incoming customer opportunities organized and give your team visibility into what needs attention.
Manage customers
Maintain customer information in one place and connect it with the trips and sales activity around each customer.
Build quotations
Create and manage safari quotations while keeping the relevant customer and trip information together.
Control bookings
Move successful sales into a structured booking workflow and keep important trip information accessible.
Coordinate operations
Connect safari operations with the commercial information behind each trip and the people responsible for delivery.
Understand your business
Use reports and Market Intelligence to understand activity, demand patterns and areas that deserve attention.
One system across the business.
Duma Office gives different parts of your company a shared workspace without forcing your team to manage everything through one generic business system.
Sales teams
Track enquiries, customers, follow-ups and quotations from one place.
Operations teams
Access the information needed to coordinate confirmed safari activities.
Management
Get a clearer view of sales activity, bookings and operational performance.
Guides and staff
Keep staff information connected to the wider safari operation.
Company workspace
Keep each tour company's business information within its own workspace.
Give your team a clearer way to run the business.
Duma Office is designed to reduce the distance between the information your team collects and the actions your business needs to take.
Your safari business. One connected workspace.
Bring your enquiries, customers, quotations, bookings and operations together with Duma Office.
Open Duma Office